At Daily Shoe Love, we’re committed to making your shopping experience as stylish and seamless as our fashion-forward products. Below you’ll find all the details about our shipping options and hassle-free returns process.

Shipping Information

Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Methods

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Includes tracking information
  • Free Shipping:
    • Available for orders over $50
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment

Note: International shipments may be subject to customs delays beyond our control. We recommend checking your local customs policies.

Easy Returns & Exchanges

We want you to love every stylish piece from Daily Shoe Love. If something isn’t perfect, here’s how to return it:

Return Policy Details

  • Return Window: 15 days from delivery date
  • Condition Requirements:
    • Items must be unused and unworn
    • Original tags must be attached
    • Must be in original packaging
    • Proof of purchase required

Non-Returnable Items: For hygiene and quality reasons, we cannot accept returns on:

  • Diaper Bags
  • Clothing with removed tags or signs of wear
  • Any item not in its original condition

Step-by-Step Return Process

  1. Contact Us: Email [email protected] within 15 days of receiving your order. Use our template below for faster processing.
  2. Wait for Approval: Our style team will review your request and send a Return Merchandise Authorization (RMA) number within 2 business days.
  3. Package Your Item: Include all original packaging, tags, and a copy of your order confirmation.
  4. Ship Your Return: Send to the address provided in your RMA email. We recommend using a trackable service (you’re responsible for return shipping costs).

Return Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Daily Shoe Love Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

  • Item Name:
  • Size/Color:
  • Reason for Return/Exchange:
  • Preferred Resolution: [Refund/Exchange for (specify item)]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

Refund Process

  • Timing: Refunds are processed within 5 business days of receiving your return, then issued to your original payment method within 7-10 business days.
  • Original shipping fees are non-refundable.
  • Exchanges: We’ll cover standard shipping for your replacement item.
  • International Refunds: May take 10-15 business days to process.

Damaged or Defective Items

If you receive a damaged item, email us immediately at [email protected] with photos. We’ll arrange a free return and replacement.

Our Fashion Promise

At Daily Shoe Love, we combine trendsetting style with exceptional service. Whether you’re shopping for handbags, boots, dresses, or travel accessories, we’re here to ensure you look and feel fabulous. Questions? Our style-savvy team is always happy to help at [email protected].

Happy Styling!
The Daily Shoe Love Team